Media App Privacy Policy
Pursuant to Article 13 of the EU General Data Protection Regulation (GDPR), this privacy policy informs the user about the processing of personal data on the application.
Processor: Helbling Verlagsgesellschaft m.b.H., 6063 Rum bei Innsbruck, Kaplanstraße 9, Austria, support [at] helbling.com
All user data which is collected by the application is processed in compliance with data protection laws. HELBLING uses this data to grant users access to the services provided by the application.
1. Collection and processing of data of all users
1.1. Processing for statistical details
Details of application calls are protected and stored for safety and statistical purposes as is customary on web servers. This data is stored separately from the personal data of registered users. Any personal data that we have acquired and stored is made known to third parties only if and when we are legally entitled or required (e.g. for breach of contract or criminal prosecution purposes) to do so or when you have given us your express consent. In such cases we pay strict attention to the regulations of the data protection act. Size and volume of any data transfer is limited to the required minimum.
In the case of non-registered and registered users, the application uses country source recognition. This is necessary due to distribution restrictions in different countries for the various products offered.
The legal basis for the processing is point (f) of Article 6 (1) GDPR. The legitimate interests that we pursue are ensuring system security, prevention of misuse, provision of a user-friendly website and optimising our services.
1.2. Cookies
Cookies are small files that a website / application sends to your browser when you visit the website. Your browser / application stores the cookies on your computer/device. Cookies enable us to store information for a period of time and to identify a user’s device. If you use different computers/devices or different browsers to access this website, you will be prompted to agree to our usage of cookies on each computer/device and browser.
We use permanent cookies to improve user experience and the provision of our services. Permanent cookies will remain stored on the device even after the browser has been shut down. On your next visit the website can read its cookies and retrieve data such as the time of your last visit or your preferred language.
We also use so-called session cookies. We use cookies solely to improve your user experience on this site. In prompting you to agree to the usage of cookies on our website, we meet the requirements of European data protection laws.
Permanent cookies usually include a setting to determine how long the cookie may be stored by the browser. At the end of this time the cookie expires, and on your next visit to this website you will be prompted again to agree to our usage of cookies.
The legal basis for the processing is point (f) of Article 6 (1) GDPR. The legitimate interests that we pursue are ensuring system security, prevention of misuse, provision of a user-friendly website and optimising our services.
1.3. Improving service quality and protection against misuse
The legitimate interests that we pursue are providing a user-friendly website, optimising our services, analysing system performance and protecting the services against misuse. Therefore, services from Google (Google Inc.; e.g. Google Analytics, https://policies.google.com/privacy), Cloudflare (Cloudflare, Inc., https://www.cloudflare.com/terms/), Datadog (Datadog, Inc.; https://www.datadoghq.com/legal/terms/), WISTIA (Wistia, Inc.; https://wistia.com/privacy) and JWPlayer (Longtail Ad Solutions, Inc.,;https://www.jwplayer.com/privacy/) are being used.
The legal basis for the processing is point (f) of Article 6 (1) GDPR. The legitimate interests that we pursue are ensuring system security, prevention of misuse, provision of a user-friendly website and optimising our services.
2. Processing data for statistical purposes
HELBLING utilises the data obtained from non-registered and registered users to maintain the services offered or to improve them. In addition to this, the results from exercise materials could be used completely anonymously for research projects. No personal details are ever disclosed to third parties during this process. In all other cases, too, no data is ever given to third parties, but data may be requested by the authorities in the case of an official investigation.
The legal basis for the processing is point (f) of Article 6 (1) GDPR. The legitimate interests that we pursue are ensuring system security, prevention of misuse, provision of a user-friendly website and optimising our services.
3. Closing a user’s account
Users can completely delete all personal data related to the installation of this application at any time by uninstalling the application.
4. Recipients of personal data
As a rule, data will be shared with third parties only if necessary for the performance of a contract. This may be the case when, for example, the customer’s address is transmitted to the distribution centre.
Apart from that data will be shared with third parties only if this is permitted by a statutory provision or the customer has given his/her consent.
5. Your rights
Under the GDPR you may have the following rights:
You may require access to personal data relating to you which is processed (Article 15 GDPR).
You may request the rectification, the erasure or the restriction of processing of personal data relating to you (Articles 16, 17 and 18 GDPR).
You have the right to data portability (Article 20 GDPR).
You may withdraw any consent you have given (Article 7(3) GDPR). The withdrawal of consent is to be addressed to: Helbling Verlagsgesellschaft m.b.H., Kaplanstraße 9, 6063 Rum bei Innsbruck, or to support [at] helbling.com (subject: Helbling%20Media%20App) (support[at]helbling[dot]com).
You may object, on grounds relating to your particular situation, at any time to processing of personal data concerning you (Article 21(1) GDPR). You may object at any time to processing of personal data concerning you for direct marketing (Article 21(2) GDPR).
You may lodge a complaint with a supervisory authority if you consider that the processing of personal data relating to you infringes data protection laws. The competent supervisory authority for us is: Österreichische Datenschutzbehörde, Wickenburggasse 8, 1080 Wien, Austria.
Status: 5th October 2020